Post-purchase guide template
Use this template to make the first minutes after purchase clear and supportable.
Guide sections
- Thank the buyer and restate what they purchased.
- List the first file to open and the first task to complete.
- Point to support instructions for missing files or access problems.
Quality checks
- Keep the guide consistent with checkout and delivery copy.
- Use plain file names that match the download.
- Avoid adding new promises that were not on the product page.
Buy the kit for USD 19
Launch price: USD 19