Template pack support policy checklist
Use this checklist to define what buyer support includes before selling a template pack.
Included support
- Help buyers find the download and open the included files.
- Answer questions about the listed templates and guide sections.
- Fix missing or inaccessible files that are part of the product.
Outside scope
- Separate product support from custom strategy, publishing, or implementation work.
- Explain expected response windows in simple language.
- Use repeated questions to improve the FAQ page.
Buy the kit for USD 19
Launch price: USD 19