Digital product delivery email template
Use this template to explain what the buyer receives and where to get support after purchase.
Delivery email structure
- Restate the product name and the files or access included in the purchase.
- Explain the first step after payment in plain language.
- Add a short support note for missing files, broken downloads, or opening instructions.
Boundary notes
- Do not ask customers to send private keys, passwords, private verification files, payout details, tax files, or customer data.
- Separate delivery help from custom implementation, publishing, or promotion services.
- Keep refund wording consistent with the public refund policy.
Buy the kit for USD 19
Launch price: USD 19